Customer Service FAQs

Shipping FAQs

How long does it take to receive an order?

Prostatection is shipped by USPS First Class Mail the day after you order and should be on your doorstep 3 to 5 business days later. Orders placed Friday-Sunday are shipped on Monday.

What are the shipping costs?

Shipping starts at $6.95 per delivery of Prostatection to your home. However if larger quantities are purchased in your order, shipping and handling will be calculated accordingly.

Can you ship to a P.O. Box?

Yes, we can ship to P.O. boxes.

Which carriers are available to ship my order?

We ship all orders by the United States Postal Service.

How do I check the status of my order?

You can check the status of your order by calling the Prostatection Customer Service Department at 1-855-973-3330

Payment FAQs

How do I order?

Visit our website at and fill in your personal and credit card information. Our online ordering process is secure, quick and easy and we always respect your privacy.

Which credit cards are accepted for the program?

We currently accept Visa, MasterCard, Discover, and American Express.

Customer Support FAQs

What if Prostatection doesn’t work?

Unlike most businesses, Prostatection covers you for a full 30 days starting from the date the product was shipped to you. If you’re not 100% satisfied with your results, simply attain an RMA number from our Customer Service Department and send us back your unused portion for a full refund. Please note that shipping and handling charges are non-refundable. Customer service comes first at Prostatection.

Epic Fulfillment
8835 West 116th Circle, Suite P
Broomfield, CO 80021

How can I be sure that my information is safe and secure?

Your order is processed using our 128 bit security encryption.

How fast will Prostatection work for me?

Prostatection will start to work immediately and some may see results within a week but consistent results will usually be seen around 4-6 weeks and full effects at 3months.

Will Prostatection create a problem with my other medication?

If you are pregnant, nursing, taking medication, or have a history of heart conditions we suggest consulting with a physician before using Prostatection.